Last updated: January 28, 2026
1. Introduction
Welcome to Florida Market House (“Florida Market House,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our website and services (the “Services”), including verified user accounts, online appraisals, and purchases made directly from Florida Market House.
2. Information We Collect
A. Information You Provide
- Account and verification information: name, email address, phone number, account credentials, and information provided for verification.
- Transaction information: billing and shipping address, order details, purchase history, and customer support communications.
- Appraisal information: item descriptions, images, uploads, and details submitted for appraisal.
- Communications: messages and emails sent to us.
B. Information Collected Automatically
- IP address, browser type, device identifiers, and operating system
- Pages viewed, time spent, and interaction data
- Referring and exit pages
3. Payments
Payments are processed by secure third-party payment processors. Florida Market House does not store full credit card numbers or sensitive authentication data.
4. How We Use Information
- Provide and operate the Services
- Process transactions and fulfill orders
- Provide appraisal and evaluation services
- Communicate with users and provide support
- Improve site performance and security
- Prevent fraud and unauthorized activity
- Comply with legal obligations
5. Cookies
We may use cookies and similar technologies to maintain sessions, remember preferences, analyze traffic, and improve functionality. You may disable cookies through your browser settings.
6. Sharing of Information
We do not sell personal information for money. We may share information with service providers, payment processors, and legal authorities when required by law.
7. Data Security
We use reasonable administrative and technical safeguards to protect personal information. No method of transmission or storage is completely secure.
8. Data Retention
We retain personal information as long as necessary to provide Services, maintain records, comply with legal obligations, and resolve disputes.
9. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect personal information from children.
10. Florida Digital Bill of Rights
Florida residents may have rights to access, correct, delete, or obtain a copy of personal data, and to opt out of certain processing activities as provided by Florida law.
11. California Privacy Rights
California residents may have rights under the CCPA/CPRA to access, delete, correct, or opt out of certain uses of personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
13. Contact Us
If you have questions or requests regarding privacy, contact us at: